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Wednesday, 30 June 2010 12:55 |
Freezing in Dopi TV.
Dear Customers;
We have been experiencing "freezing" problem on our system. Problems started to appear 22nd of January.
Channels freeze 3-4 times during the day for a period of 5-10 minutes.
After several tests and maintenances its clearly understood that the weak link in the system is the company we are receiving service.
This company is a known European company which receives the decryption codes from us and deliver it via satellites.
This company is a well invested, big company. Also we are working with them for more than 4 years. This is the second problem appeared with them.
The problem is accepted by this company but unfortunately its not sorted out yet. As we rely on their service, we cant promise about the time of the solution. We hope and believe its not going to take long time.
We are very sorry for the interruption of the service.
PS : we are receiving emails from the customers that why we are not replying the threads on the forum.
For last 2-3 months we are trying to be informative as much as we can. That's including writing some of the match schedules as well. And received many thank messages, recommendations as well, but unfortunately many of non-customers are keeping a campaign against Dopi, including a so-called prediction about Dopi to be closed down. Please dont respect to this type of people. They are using "Dopi" name for their campaign against these forum's admins.
Dopi has no link to any of the forums, forum admins other then any of them being a customer of our service.
Dopi is a company who has so many customers for the TV system, also has an IT Department which gives IT Service to many of the known companies, organizations in North Cyprus. There is no possible way for Dopi to be closed down. As we are servicing for nearly five years.
**** OUR CONTACT NUMBERS ARE 0392 815 77 70 AND 0533 860 10 10 AND YOU CAN ALWAYS FIND SOMEBODY TO ANSWER YOU DURING OFFICE TIMES (09:00 - 17:00). IF ITS BUSY PLEASE TRY AGAIN. ******
******** CUSTOMERS HAVING CONSTANTLY "SCRAMBLED CHANNEL" WARNING PLEASE REBOOT YOUR BOX, IF THAT DOESN'T SORT OUT YOUR PROBLEM PLEASE CALL INTO OUR OFFICE WITH YOUR BOX TO BE RESET **********
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Last Updated ( Wednesday, 30 June 2010 13:00 )
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Showtime Arabia now became Orbit Showtime Network |
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Thursday, 04 February 2010 14:08 |
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Showtime Arabia have changed many of their frequencies which is why all your channels have moved. Follow the instructions below to update your boxes or alternatively bring your box to our office. |
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Last Updated ( Thursday, 04 February 2010 14:12 )
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Saturday, 18 July 2009 12:51 |
Press Menu on remote control.
Press Installation then Antenna Setup then OK button.
Satellite must be selected as "NileSat 7.0 W"
Press Green button from remote control
Wait until re-scanning finish
Press Ok then Press Exit
To Add New Channels To Your Favourite Category
Press FAV, choose All press OK
Select your channel and then press "blue" button (edit) then choose "Add FAV" then press OK
Lock Code is "0000". Then choose your category and Press OK.
Press OK again to highlight your channel. Press Menu Choose Yes then press OK
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FREEBOX CHANNEL RE-SCANNING |
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Saturday, 18 July 2009 12:45 |
Press Menu on remote control.
Press Installation then OK button.
A list of satellites appear on left of screen. At the bottom of screen are Delete, Add, Rename, and Search All. Press Search All(Blue button on remote control). This will search through the satellites (Nilesat,Hotbird etc) to find channels, and will download them to your system. When 100%, it will tell you it has finished. Press Back on your remote to go back to normal screen on TV.
To Add New Channels To Your Favourite Category
Press FAV, press right arrow on remote to select ALL. Select channel you wish to add to Favourite Category. Press BACK. Press Menu, System Setting, Edit Channel. Press FAV, blue box will appear on right side of screen. Press FAV each time to change category heading to whichever category you wish to enter new channel. Press OK and channel now appears in new category box. Press EXIT to clear screen. |
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Last Updated ( Saturday, 18 July 2009 12:48 )
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